Description

Humility is important for developing good relationships with others at work. Humility includes listening, asking for help when you need it, admitting when you make a mistake, being aware and considering other people's needs, being open to feedback. You might be perceived as arrogant if you are rude or overly critical, dominate conversations, interrupt people, or expect meetings and appointments to be changed to suit you. Arrogance is easy to recognize in others, but seldom in oneself! In this dramatized case study video, Sam’s high intelligence often translates into condescension when dealing with his colleagues. Carol, the team leader, is oblivious to the impact of her blunt assessments. Sanjay is rude and dismissive. Team members make suggestions for how people can show increasing humility and respect, and demonstrate how increased humility creates a better office atmosphere.