Curtail the Rambler

Clear all

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3

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10

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7

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13

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12

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13

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19

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14

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12

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16

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21

Goals | Plans

13

Job Satisfaction | Motivation

29

Resumes | Job Interviews

13

Strengths | Employability Skills

27

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9

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11

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20

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9

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8

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15

Collaboration

7

Communicate Effectively

31

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18

Critical Thinking

4

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30

Emotional Intelligence | Empathy

12

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12

Learn English

21

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15

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10

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19

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19

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7

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10

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3

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14

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9

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9

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11

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4

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19

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17

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6

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20

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7

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16

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10

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11

Culture

21

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16

Social Change | Equality | Respect

22

Culture of Respect

18

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11

Gender | Pronouns

1

Microaggression | Bullying

18

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21

Respecting Differences

13

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8

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20

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20

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2

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8

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5

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11

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4

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12

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13

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20

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29

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6

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3

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6

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19

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10

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22

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13

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16

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10

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12

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31

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31

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35

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9

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14

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8

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19

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41

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22

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12

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27

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27

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31

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24

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10

Positive First Impressions

17

Presentation Skills

18

Training | Facilitation | Meetings

15

Virtual Presentations

5

Build Strengths | Employability

25

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17

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41

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39

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12

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26

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28

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1

Collaborative Teams 9 Meeting Skills | Training 11 Personality Types | Diversity 20 Problem Solving | Brainstorming 9 Project Management 8 Teams | Virtual Teams 15

Bullying | Harassment 6 Conflicts | Difficult People 20 Handling Complaints 7 Managing Anger | Microaggression 16 Managing Poor Performers 10

Change Management 11 Culture 21 Learning | Training | Empowering 16 Social Change | Equality | Respect 22

Culture of Respect 18 Diversity | Inclusion 11 Gender | Pronouns 1 Microaggression | Bullying 18 Respectful Communication 21 Respecting Differences 13 Unconscious Bias | Discrimination 8

Learn English – Advanced 20 Learn English – Beginners 20 Learn English – Intermediate 20 Teaching | Learning 2

HR Management 13 Learning and Development 20 Performance Management 29 Recruitment | Interviewing 6 Succession | Employee Ownership 3 Terminations | Layoffs 6

Brand | Reputation 8 Marketing 5 Social Media 2

Goals and Plans 12 High Performance 27 Motivating and Empowering 27 Overcoming Challenges 31 Self-Motivation | Positive Thinking 24

Persuasion Skills 10 Positive First Impressions 17 Presentation Skills 18 Training | Facilitation | Meetings 15 Virtual Presentations 5

Complaints | Difficult People 11 Customer Service | Sales 16 Influence | Negotiation 8 Interpersonal Skills 30 Managing Sales People 4

Curtail the Rambler

Add to Library for 2 Credits

What will I learn?

Understand why a person might be rambling
Learn a 3step approach to interrupt a longwinded person politely
Discover how to discourage the longwinded person by not rewarding their behavior
Use practical strategies to set time limits and guide the rambler to the important points
Learn ways to give clear and respectful feedback to a longwinded person

Description

Learn skills to respectfully deal with a coworker, customer or supplier who takes too long to get to the point. In this course you will learn ways to deal with long-winded talkers. It can be difficult to tell people that they talk too much, and even more difficult if it is a manager or an important customer. In this course, psychologists Eve Ash and Peter Quarry explain what happens when we feel trapped in a conversation by a long-winded person, and how we can politely and respectfully use techniques to manage the rambler.

Duration
30 mins

Languages
American English

Australian English

Subjects

Subjects

Business Growth 83

83

3

10

7

13

12

13

19

14

12

Careers | Job Satisfaction 87

87

16

21

13

29

13

27

Collaboration | Teams 65

65

9

11

20

9

8

15

Communication Skills 159

159

7

31

18

4

30

12

12

21

15

10

19

19

7

10

3

14

Compliance | Safety | Crises 57

57

9

9

11

4

19

17

Conflict | Difficult People 37

37

6

20

7

16

10

Culture | Change 55

55

11

21

16

22

Diversity | Inclusion | Respect 55

55

18

11

1

18

21

13

8

ESL | Learn English 62

62

20