This is a must course for the whole team, especially those who conduct meetings. Research suggests only half of business meeting time is used effectively. Psychologists Eve Ash and Peter Quarry explain that every meeting needs a clear purpose for the meeting, set out in the agenda. Everyone should know why the meeting has been called and what they are supposed to be discussing and deciding. An agenda is a plan for the meeting, shared with participants to prepare them for the meeting. It lays out clearly what needs to happen before, during and after the meeting, guides the discussion through each item, flagging any follow up action. Memory is not good enough. Meetings need minutes to record decisions, rules and precedents discussed and dated. In some cases, minutes provide documentary evidence or legal evidence in an audit.
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