Change can be difficult when people are closed to new ideas. The best way to overcome resistance to new ideas is to listen. Sometimes the best ideas come from the most unlikely sources. Open discussion can motivate the team to share and develop new ideas. In this dramatized video case study, the manager, Marcus invites everyone to suggest innovations to enhance productivity and improve the culture. Two of the team compete and tension escalates when accusations are made about stealing ideas. Marcus and Michael present new ideas to the group that are received with varying degrees of success. Carol, the team leader, emphasizes that ideas should be shared. Michael’s innovative idea is put into practice.
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