English at Work 11 – Complaining and Criticizing

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Persuasion Skills 10 Positive First Impressions 17 Presentation Skills 18 Training | Facilitation | Meetings 15 Virtual Presentations 5

Complaints | Difficult People 11 Customer Service | Sales 16 Influence | Negotiation 8 Interpersonal Skills 30 Managing Sales People 4

English at Work 11 – Complaining and Criticizing

Add to Library for 2 Credits

What will I learn?

Build confidence and have fun learning and speaking English as it is really spoken
Learn language functions Complaining and Criticizing resigned criticism, unfriendly criticism, personal criticism and detailed complaints
Master simple grammar lessons Present Perfect Tense Periods of TimeFor, InandSince
Master everyday idiomsOut of line
Right off the bat
Dump on someone
Bring nothing to the table
Drive someone up the wall
Tear someone to shreds
For ages
Build vocabulary obviously
organized
complaints
lanyard
overheard
appalled
accountability
wishy washy
Learn and practice pronunciation The Sound of SH

Description

English at Work 11 – Complaining and Criticizing is an entertaining course that explains how to recognize and express criticism and complaints and use the present perfect tense with periods of time. The course covers grammar, idioms, vocabulary and pronunciation and is ideal for workplace learners who already have basic skills in English. It promotes communication and language competence by building the desire and motivation to learn and the confidence to try. Confidence in learning and using English leads to successful communication. English at Work 11 – Complaining and Criticizing is part of the Cutting Edge English at Work Series which features great characters in amusing situations with fun storylines. It optimizes learner engagement in real conversations, with practical activities that are immediately applicable in the workplace, and in everyday life. The learning approach is founded on proven language learning principles presented in an innovative and effective style.

Duration
60 mins

Languages
American English

Australian English

Subjects

Subjects

Business Growth 83

83

3

10

7

13

12

13

19

14

12

Careers | Job Satisfaction 87

87

16

21

13

29

13

27

Collaboration | Teams 65

65

9

11

20

9

8

15

Communication Skills 159

159

7

31

18

4

30

12

12

21

15

10

19

19

7

10

3

14

Compliance | Safety | Crises 57

57

9

9

11

4

19

17

Conflict | Difficult People 37

37

6

20

7

16

10

Culture | Change 55

55

11

21

16

22

Diversity | Inclusion | Respect 55

55

18

11

1

18

21

13

8

ESL | Learn English 62

62

20