The SILO Effect refers to a lack of communication and support between members of different teams or branches of a company. Limited interactions lead to reduced productivity. Teams work only on their own goals, often ignoring the needs of others, and information and customers get lost in the middle. In the case study from the Cutting Edge team, staff must break out of their SILO – Stuck Inside a Limited Outlook, and learn to share. Avoid a closed fragmented culture and ensure caring, sharing and collaboration. Learn that separate divisions or work teams are a logical way to focus expertise, skills and job functions. Barriers must be broken down to stop SILOS developing, to improve communication, collaboration, efficiency and costs.
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